Happy to Help [HTH]
HTH is a desktop application that seeks to put you in touch with a relevant expert ‘right now’. Inspired by the idea that you often need a conversation to get the right answer rather than a statement HTH uses familiar instant message technology paired with intelligent filtering options to simplify the process of getting the right answer for you just when you need it. HTH puts you in touch with experts for quick fire, one-to-one help in seconds. Think of it as a helpdesk for whatever you need.